Natural balance for essential skin health. Targeted care for optimal results.
Privacy Policy
Last Updated: June 2026
At B.I Medicos, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, including:
-
Name
-
Email address
-
Phone number
-
Billing and shipping address
-
Order details and purchase history
-
Payment-related information
-
Customer service messages
-
Product reviews, comments, or feedback
-
Marketing preferences
We may also automatically collect certain information when you visit our website, including:
-
IP address
-
Browser type
-
Device information
-
Pages viewed
-
Time spent on our website
-
Referring website or source
-
Cookies, pixels, and similar tracking technologies
-
General location information based on your device or IP address
Payment Information
Payments made through our website are processed by secure third-party payment providers. We do not store your full credit card number or complete payment card details on our servers.
Your payment information is handled by the applicable payment processor according to its own privacy and security practices.
How We Use Your Information
We may use your personal information to:
-
Process and fulfill orders
-
Confirm payments and prevent fraud
-
Ship products and provide tracking information
-
Communicate with you about your order
-
Respond to customer service inquiries
-
Improve our website, products, and customer experience
-
Send promotional emails or SMS messages, where permitted
-
Personalize content, offers, and recommendations
-
Analyze website traffic and marketing performance
-
Maintain website security
-
Comply with legal, tax, accounting, and regulatory obligations
Email and SMS Marketing
If you sign up for our newsletter, promotional emails, or SMS messages, we may use your contact information to send you updates, offers, product launches, and other marketing communications.
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email. You may opt out of SMS messages by following the instructions provided in the message, such as replying “STOP,” where applicable.
Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account, or customer service requests.
Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, analyze website performance, and support marketing efforts.
These technologies may help us understand how visitors use our website, measure advertising performance, and deliver more relevant content or ads.
You can control cookies through your browser settings. However, disabling cookies may affect certain website features or your shopping experience.
How We Share Information
We may share your personal information with trusted third parties who help us operate our business, including:
-
Website hosting and ecommerce platform providers
-
Payment processors
-
Shipping carriers and fulfillment partners
-
Email and SMS marketing providers
-
Customer service tools
-
Analytics and advertising partners
-
Fraud prevention and security service providers
-
Professional advisors, such as accountants, attorneys, or consultants
-
Government authorities or legal parties when required by law
We do not sell your personal information for money.
However, certain data sharing for analytics, advertising, or marketing purposes may be considered “sharing” or “targeted advertising” under some privacy laws. Where required, you may have the right to opt out of such activity.
Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics tools, advertising platforms, and social media features.
These third parties may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites, platforms, or services.
We encourage you to review the privacy policies of any third-party services you interact with.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, accounting, fraud prevention, and business recordkeeping.
When personal information is no longer needed, we may delete, anonymize, or securely store it in accordance with applicable law.
How We Protect Your Information
We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
-
Request access to the personal information we maintain about you
-
Request correction of inaccurate information
-
Request deletion of certain personal information
-
Opt out of marketing communications
-
Opt out of certain targeted advertising or data sharing, where applicable
-
Request information about how your personal information is used or disclosed
To submit a privacy request, please contact us at nykbeauty01@gmail.com.
We may need to verify your identity before processing certain requests.
California Privacy Rights
If you are a California resident, you may have additional rights under California privacy laws, including the right to know what categories of personal information we collect, use, disclose, sell, or share; the right to request deletion or correction; and the right to opt out of certain sales or sharing of personal information.
We do not knowingly sell personal information for money. If our use of analytics, advertising pixels, or marketing technologies is considered “sharing” under California law, you may have the right to opt out.
Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us at [privacy/support email], and we will take appropriate steps to delete the information.
International Visitors
If you access our website from outside the United States, please understand that your information may be collected, processed, and stored in the United States or other countries where our service providers operate.
By using our website, you consent to the transfer and processing of your information as described in this Privacy Policy.
User-Generated Content
If you submit reviews, photos, comments, testimonials, or other content to our website or social media pages, that content may be visible to other users or used by us for marketing and promotional purposes, subject to our Terms & Conditions.
Please do not submit any personal information that you do not want to be publicly visible.
Links to Other Websites
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites.
Your use of third-party websites is subject to their own terms and privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our website after any changes means you accept the updated Privacy Policy.